Updated: October 2026Editorial team: Umzugsexpress GmbHTeam: 17 years in moving and clearance
After a move, many offices need your new address – some within 14 days afterwards, some weeks before. Some learn it automatically from the municipality, others do not. Here everything is sorted by date, with the differences between Zurich and Aargau.
In short
Within 14 days: register with the new municipality (often online via eUmzug) and report your vehicle registration. Before: internet and phone (Salt at least 5 weeks, Sunrise about a month, Swisscom at least 10 days) and the Post (ideally 4 working days before). Serafe and the tax office get the address from the residents’ register.
Your personal checklist
Choose the date and your situation; the list sorts everything by date. It only calculates in your browser; nothing is sent.
Everything in one plan – with your municipalities’ deadlines, notice, packing and handover, and email reminders if you like: My moving plan.
Who needs your new address – and by when?
| Office | When | How | Cost |
|---|---|---|---|
| New municipality | usually within 14 days after the move | counter or eUmzug | depends on the municipality |
| Old municipality | in good time before leaving | counter or eUmzug | depends on the municipality |
| Salt Home | at least 5 weeks before | hotline 0800 700 500 | CHF 49.95 |
| Sunrise | ideally about a month before | My Sunrise | CHF 99.90 (excl. electrician) |
| Swisscom | at least 10 days before | My Swisscom or shop | online CHF 0, in the shop CHF 99.90 |
| Post | ideally 4 working days before | online or branch | change of address free, forwarding from CHF 35 |
| Electricity, gas, water | on moving day | report meter readings | – |
| Health insurer | with the move | customer portal | premium may change |
| Road traffic office | within 14 days | depends on the canton | Zurich: free within the canton |
| Serafe, tax office | – | automatically via the residents’ register | – |
Providers’ prices and deadlines as of October 2026 – they may change.
Municipality and eUmzug
As a rule you register with the new municipality within 14 days after the move (ch.ch); you deregister at the old one in good time. If you move within the municipality, you only report the new address – dog owners also re-register the dog.
In many cantons this works online with eUmzugCH – for adults, not for weekly residents. In Aargau you need your AHV number, the lease or a housing confirmation and, when changing canton, your health insurance card; any fee is paid by credit card (Canton of Aargau). In the canton of Zurich, eUmzugCH is operated by the cantonal Office for Municipalities (Gemeindeamt) (Canton of Zurich).
At the counter, Swiss citizens need their certificate of origin (Heimatschein); with children the family certificate; plus proof of health insurance.
Post: change of address and forwarding
The change of address with the Post is free, and so is the moving notice to companies: participating banks, insurers and health insurers receive the new address directly. Without forwarding, letters to the old address are returned to the sender for one year (Post).
| Forwarding within Switzerland | 6 months | 12 months | 18 months |
|---|---|---|---|
| online | CHF 35 | CHF 45 | CHF 55 |
| at a branch | CHF 47 | CHF 57 | CHF 67 |
Abroad: 12 months for CHF 90 online. Ideally set up the order four working days before the desired start (Post, forwarding).
Internet, TV and phone
- Swisscom: free online in My Swisscom, CHF 99.90 in the shop; at least 10 days before the move. You need the number of the fibre socket or the previous tenant’s name (Swisscom).
- Sunrise: in My Sunrise, ideally about a month before; processing fee CHF 99.90 excluding electrician costs (Sunrise).
- Salt Home: via the hotline 0800 700 500, at least 5 weeks before; CHF 49.95 for fibre or Gigabox. If Salt Home is not available at the new address, the service is terminated (Salt).
Road traffic office: Zurich and Aargau differ
| Topic | Canton of Zurich | Canton of Aargau |
|---|---|---|
| Deadline | within 14 days | vehicle registration within 14 days |
| Driving licence | report with the online form | reported automatically by the municipality |
| Procedure | online form, original vehicle registration by post to the road traffic office in Bülach | original vehicle registration needed |
| Cost | free within the canton; moving in from another canton charged by effort | – |
| Changing canton | new plates and documents in 5 to 10 working days, proof of insurance needed | the road traffic office of the new canton is responsible |
Sources: Canton of Zurich, Canton of Aargau, licence data, Canton of Aargau, vehicle registration. More on moving in Aargau: moving in Aargau.
Health insurance, Serafe and taxes
Health insurance: the premium depends, among other things, on the premium region of your municipality; the canton of Zurich has three premium regions (FOPH). If the premium changes because of the move, this gives no extraordinary right to terminate – the normal switching dates apply (priminfo).
Serafe obtains its data monthly from the residents’ registers. If something is wrong, report it to your municipality’s residents’ office, not to Serafe (Serafe).
Taxes: when moving within Switzerland, you are liable to tax for the whole tax period in the canton where you live at the end of the period (FTA). In the canton of Zurich, private persons report a change of address to their municipality (Canton of Zurich).
What else belongs on the list
- Employer: new address and day off for the move
- Bank, insurers, doctors, newspapers, clubs
- Pensioners and self-employed: the cantonal AHV compensation office
- Military, civilian service or civil protection
- School, day care or after-school care
- Dog: deregister at the old municipality, register at the new one (AMICUS database)
- Moving day: meter readings and handover and move-in reports
- Parking for the moving van: parking permit for the moving van
Based on the ch.ch moving checklist. Everything about the move itself: printable moving checklist.
Template: notifying your change of address
For offices without an online form: copy the text, replace the details in square brackets and send it by letter or e-mail.
[First name Surname] [New street and no.] [Postcode Town] [Company or office] [Street and no.] [Postcode Town] [Place], [date] Change of address as of [moving date] – customer, policy or contract number [number] Dear Sir or Madam, I am moving. Please use the following address from [moving date]: [First name Surname] [New street and no.] [Postcode Town] Previous address: [old street and no., postcode town] My phone number and email address remain unchanged. Thank you for updating your records. Kind regards [Signature]
What we take off your hands
You have to register yourself. On request we apply for the parking permit for the moving van, and after you move out we hand over the flat with final cleaning and handover guarantee. How the handover works: a stress-free flat handover.
Registration office and deadline of your new municipality together with parking permit and bulky waste: Moving day planner.
Frequently asked questions
Do I also have to register a move within the same municipality?
Yes. The residents’ office also needs a new address within the municipality.
Does registration cost anything?
That depends on the municipality.
Does eUmzug also inform the Post?
Neither the Post nor the municipalities say so. Set up the change of address with the Post yourself – it is free.
Do I have to report the move to Serafe?
No. Serafe obtains addresses from the residents’ registers. If something is wrong, report it to the residents’ office.
Can I switch health insurer after the move because of a higher premium?
Not extraordinarily. A premium change due to a change of residence gives no extraordinary right to terminate; the normal dates apply.
Where do I pay tax if I move during the year?
When moving within Switzerland, in the canton where you live at the end of the tax period.
Sources
- ch.ch: Ab- und anmelden bei der Wohngemeinde
- ch.ch: Checkliste für den Umzug
- Kanton Aargau: Umzug online melden (eUmzug)
- Kanton Zürich: Einwohnerwesen, eUmzugCH
- Post: Adressänderung
- Post: Adressänderung mit Nachsendung
- Serafe: Rechnungsstellung
- Swisscom: Umzug
- Sunrise: Umzug
- Salt: Vertrag und Kundenkonto
- BAG: Prämienregionen
- priminfo.admin.ch: Häufige Fragen
- Kanton Zürich: Umzug melden (Strassenverkehrsamt)
- Kanton Aargau: Änderung Ausweisdaten
- Kanton Aargau: Änderung Fahrzeugausweis
- ESTV: Zeitliche Bemessung der Steuern
- Kanton Zürich: Adressänderungen melden
Sources as of October 2026.
